Even if they do cook good food (sometimes), this restaurant is terribly managed and owned. Here's the link to the story: komonews dot com/news/84808032.html The owners name is Varee Bradford. WA Restaurant Assoc. I go to other Thai … It was too much! Located in Factoria Village. I think Thai ginger in factoria is the most consistant thai place in the seattle area. We heard this place had some good Thai food so we went on Friday night. There were bean sprouts and peanuts covered in my barf. Two fresh rolls made with tofu, mint, bean sprouts, green leaf lettuce and shredded carrots and wrapped in rice paper. The most famous Thai dish. I have heard positive about Thai Ginger but this one is not good at all....I do not that was us or for all.. when we went there , they were about to close. Are you sure you want to delete this question? Due to Covid-19, restaurant open hours and service may differ. The staff were friendly and they even ask you how many stars would...you like for each of the dishes. This place is corrupt all the way around. Well, I am Armenian, not Arab, but that is beside the point. And the Phad Thai … Order online and read reviews from Thai Ginger--Factoria at 3717 Factoria Blvd Se in Factoria Bellevue 98006 from trusted Bellevue restaurant reviewers. I called and made reservations for the busy lunch rush as we were entertaining a client from out of town, however when I got there the lady said we don't take reservations in a rude voice and we were forced to wait 20 minutes (despite that I had the call history right there in my cell phone). You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company. It is close to the AMC Movie Theater so it is a great option before or after movies....Highly recommend!More. The food is always consistantely amazing. The food was delicious with great flavor. I'd say the best things on the menu are: - panang beef (kind of curry) - phad kee mao beef (noodles with tomato and broccoli) - red curry with chicken Thai Ginger has the best panang I've had outside of thailand. but the waiter forgot to bring it out. It must be premade then microwaved because it cooled off very quickly. However, we haven't got our food until one hour later. City: Bellevue. Seemed to me they just wanted to maximize their profits even at the cost of giving bad service to dine-in customers (aka. We had the choice of white or brown rice, which was nice.More, the staff was very nice .I always get (and I hate curry) used to be a good value with great dishes. For maybe a better experience try their Redmond Towncenter location. Don't miss the green curry, it is unbeatable. Thai … The Massuman Curry and Panang Curry were excellent and the Phad Thai is to die for. Come into one of our Thai Ginger locations and get Thai Food in Downtown Seattle, Factoria, Redmond or Bellevue! Specialties: Welcome: I would like to take this opportunity to welcome you to the Thai Ginger, your home to great tasting Thai Dishes since 1996. Thank you for your review! We brought this to the waitresses attention and she just shrugged. Hotels near (SEA) Seattle-Tacoma Intl Airport, Hotels near (BFI) Boeing Field Intl Airport, Hotels near (LKE) Lake Union Sea Plane Base, American Restaurants for Special Occasions in Bellevue, Late Night Chinese Restaurants in Bellevue, Restaurants for Special Occasions in Bellevue, Restaurants with Outdoor Seating in Bellevue. If you want Thai, go across the street into Loehmans Plaza and eat at Tasty Thai. Indulge in gluten-free and healthy menu options at Thai Ginger. I think this tops it for me. Their panang is what I call panang. I've had several dishes here. Got kids? We waited nearly an hour for our appys to show up. The food tasted great, interior is nice, but varies greatly depending on where you're seated, and service is lovely. Share it on your social network to get the word out! .but I can say that my husband and I eat here (both eat in and take out) about once every other week, and are quite happy to continue eating there. Get Thai Ginger for delivery or pickup. Interior of the restaurant is nice and intimate and staff is friendly. This restaurant is a fantastic spot for families to dine together. Definitely won't go there for dine-in again; maybe I will come back for to-go food, just maybe. So I wandered into another local Thai restaurant for lunch and although I just recently reviewed another, this place ranks right up there with that one. The first thing we noticed is that two tables got up and left. We did too but this is when she starts screaming for payment for our meal. The hot and spicy factor is on a scale of 0-4, I asked for a 2 and I could taste the spice, but it didn't overpower the dish. Your home to great tasting Thai dishes since 1996. Our food was undercooked so I asked that this be fixed. Gather up your group of friends and head to Thai Ginger… Avoid this place at all costs! What this public outburst did, hoiwever, was spoil the appetite of everyone in the dining room. The restaurant offers a range of menu items that includes egg noodle soup, sweet basil with tofu, broccoli oyster sauce, salmon curry and garlic prawns. I can't speak for others . We asked them what happened and they said that they cooked for to-go orders first! I read the reviews before going and there must have been an angry customer giving this place tons of one stars, because this place was almost packed when I went on a Friday night. Also, these people padded the bill as the total came to more then $30 more than it should have. Thai Ginger is proud to serve artfully crafted menu selections influenced by all of Thailand’s … You will be automatically re-directed to People Search on yellowpages.com in . The chicken satay was jerky like and the portions were not what they used to be while the prices are stupid high for the food and location. Our entrees lacked meat and became cold pretty fast suggesting they were microwaved. Thats fine.. we ordered fast but after eating the food i felt that they mixed same thing in all dishes .. All have their special dishes. We had dinner here last night. I am still shaking my head. Thai Ginger Factoria. Just went to have lunch there. If you are looking for good Thai in Factoria, Thai Ginger is a great option. This was the final indignity of an awful experience so we got out of there fast. The food is good, though the curry is on the sweet side. she rudely took my plate and charged me for it. Order online from Thai Ginger … After about 10 minutes the female manager comes over to the table and loudly accuses me of having choked up the bowl in the men's toilet! Thai Ginger has always been popular. But after a while you forget and want to have something different for lunch, so you venture over to Thai Ginger. No problem at Thai Ginger! An old favorite - See 67 traveler reviews, 61 candid photos, and great deals for Bellevue, WA, at Tripadvisor. Authentic Thai Cuisine Thai Ginger Restaurants Pacific Place | Redmond Town Center | Factoria | Sammamish Your home for great tasting Thai dishes since 1996. If you’re visiting the Factoria Mall, we’re located just across the street. Are you sure you want to delete this answer? I've noticed it can be quite busy and parking is a real pain, but I still find it worthwhile. My friends and I had dinner at Thai Ginger last month and really enjoyed their food. It must have been something big because we sure did get wind of it! The food here is nothing less than disgusting. Thai ginger, chantanee, noodle land. Utterly without words! we are still laughing about this whole thing. Menu, hours, photos, and more for Thai Ginger located at 3717 Factoria Blvd SE, Bellevue, WA, 98006-6131, offering Vegetarian, Dinner, Seafood, Salads, Chicken, Thai, Asian, Lunch Specials and Healthy. I read that the owner of this pl;ace was sent to federal prison for forcing her American staff to marry her Thai relatives in some sort of Green Card scam. They got into arguments with the staff about food quality. Served with hoisin sauce for dipping. She actually followed us into the parking lot! … Thank you for your feedback Kassey. We went here for a celebration and what a mistake it was. Then another guy came and asked if we could leave because they are busy today. This is the version of our website addressed to speakers of English in the United States. In any event, she seemed to want to accuse me of causing the problem but didn't seem to want me to do anything about it. We will never give this place our business again. We stock the freshest and finest ingredients with no MSG added. No. Can a vegan person get a good meal at this restaurant? 3717 Factoria Blvd SE, Bellevue, WA 98006-6131. The place was fairly busy but we were seated and waited on right a way but once the order was taken service was over. Call 425-641-4008. Next thing we see is the female manager running out into the parking lot after us claiming we were skipping out on the check! Sauce was only different. We got up to leave and the manager demanded payment for the entire meal. I told her she ruind the meal and we would not be paying for it! The food was far from authentic. I got my "go-to" Thai dish, Phad Thai with chicken, and it was so good I completely cleaned my plate. All have their special dishes. I am seeing a few negative comments. This is a sure sign that it was not freshly prepared but microwaved. Brought us soup while we were reviewing the menu. We appreciate your feedback! Serves Thai. The hot and spicy factor is on a scale of 0-4, I asked for a 2 and I could taste the spice, but it didn't overpower the dish. I really don't get some of the other comments. I told the fat waitress about it. Rather than attend to our concerns the manager began yelling at us. I do not recommend anyone to eat that. Note: your question will be posted publicly on the Questions & Answers page. Priding itself in providing customers a true Thai experience, Thai Ginger has grown to be a household name in the Puget Sound area. The massuman curry, tom yum soup, and some mixed vegetable with seafood dish were really good. It is close to the AMC Movie Theater so it is a great … (tip :- never go in restaurant while they are about to close because they are in hurry and dont want to cook good food) . Our artfully … ... 3924 Factoria Square Mall SE. My 4 friends and I went to the restaurant on Saturday night. We serve the freshest and finest ingredients. This used to be a dependable Thai food restaurant with good food for a reasonable price. This outrage included the manager! I recommend strongly that you give this place a miss. The food was less than mediocre (way too sweet, undercooked, cold) and the staff were incredibly rude. The decor is nice, and it is actually roomy inside so you don't feel cramped. I must admit after reading many of these reviews I really did not want to eat here, but only because it was convenient to meet one of my friends did I agree. © 2021 Thryv, Inc. All rights reserved. It makes me think that the dish was ready...but the waiter forgot to bring it out. I will come back again to eat Thai Food at Thai Ginger. The atmosphere is small and cozy and stylish. “Yum, just tried this … Includes the menu, user reviews, 2 photos, and highest-rated dishes from Thai Ginger--Factoria. I take my kids here, they love the food, sometimes the waitress sneaks them sprite and I pretend not to notice. Thai Ginger-Factoria is known for being an outstanding Thai … Once you get it at Thai Toms, you will never get it anywhere else. Really good and...very large portions.More, The restaurant was not crowded. I'll definitely be following up with my staff. starving them). Search for other Thai Restaurants in Bellevue on The Real Yellow Pages®. The Factoria location is very small and it can be hard to get a table in the evenings. The Tod Mun was rubbery and cold. The Pad Thai was made with catsup as in Heinz 57!! Thai ginger, chantanee, noodle land. Guess that means I will definitely be going back. Can a gluten free person get a good meal at this restaurant? Thank you for your review Ty! The pick-up was missing the promised brown...rice - the seafood Phad Thai had muscles that were tougher than shoe leather and only one small scallop. My most recent experience was a real disappointment. It was the most disgusting food I have ever ate. Region: Metro Seattle. Get reviews, hours, directions, coupons and more for Thai Ginger Restaurants at 3717 Factoria Blvd SE, Bellevue, WA 98006. We almost always order the Phad Thai and Swimming Rama (both with chicken). The food was pretty average but that is not the reason I am posting. Located in Bellevue, Bellevue. I'm not sure what those people's problem is, writing to let you know this is a good place. The last I heard was her screeching about calling the police on me. The food was delicious with great flavor. We had the choice of white or brown rice, which was nice. Citysearch isn't letting me post the article so you'll have to look it up using the key words ""Thai Ginger fraud"" and I read most of the articles but mainly the KOMONews one. Can you believe it! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The chicken satay was jerky like and the portions were not what they used to be while the prices are stupid high for the food and location.More. I ordered a dish of pud thai and half way through my dish, i found a leg of animail / b u g in my noodle. you like for each of the dishes. you not thai people! Stir-fried combination of prawns, mussels, scallops, calamari, green beans, bell peppers, baby corn, shiitake mushroom, white mushroom, onion and sweet basil in a house made roasted chili sauce. But the awful part is the bathroom is right in the middle of the restaurant and one of the guests went in there and did his business. We find it to be on par with several other Thai restaurants on the eastside. Thai Ginger serves only the freshest and finest ingredients. While the interior is reasonable, Thai ginger is not a fancy restaurant, this is a place to go for good food. Service problem aside, I must say that their PadThai beef is really good. Someone else brought the orders, everything was very sweet tasting not what we expected. We have 4 locations in the Seattle area. The service is terrific, friendly and warm and fast. The staff was attentive. Bad service. This was a terrible experience. I was speechless but I realized that every eye in the room was squarely on me - I have never been so humilated, ever! Whether you’re a connoisseur of Thai food or trying it out for the first time, Thai Ginger … We had to get up and get...our own spice tray.More, Work team went there for a quick team lunch. The food has been consistantly good and the panang curry has remained unchanged. During the meal I happened to get up to use the Gent's. The food is not clean, it gets cold easily and taste nasty! Rated 3.5/5. After informing them we would neither eat their fare nor would we pasy for it the manageress came out from the back screeching at us like a bird of prey! Lightly battered onions, carrots, eggplant, green … This was completely unacceptable and we will never return. But, these days, their service sucks in general. Had green tea ice cream for desert. I have never had such an encounter in all me life. . What a mistake. They then served us a free, small platter of appetizer to reward our patience. Are you accessible for a walker or wheelchair patron? If it's not for courtesy, I would have left and gone somewhere else. Also, the food got cold pretty quickly so we think it was microwaved from the chiller rather than freshly prepared. Like this review? We appreciate it very much! Someone obviously sneezed in my dinner or I got food poisoning. It ruined my taste for Thai food for life. Rather than continue this ill treatment I agreed to pay but the bill was not itemized. Does this restaurant offer table service? Yes, they have a ramp for a walker or wheelchair. I'm writing this because I saw bad reviews while looking up the phone number. I try to support businesses with similar ethics as mine. Closed. That's really lousy!!! We were speechless. This ruined the meal and people began to get up to leave. Terms of Use.Privacy Policy|Do Not Sell My Personal Information, Thai Restaurants, Asian Restaurants, Caterers. I had eaten a little bit of my lunch, the guy came around and asked if I wanted a to-go box. We ran out the door but this crazy woman was in hot pursuit. Interior of the restaurant is nice and intimate and staff is friendly. I will never eat Thai food at Thai Ginger or anywhere alse for that matter ever again. She was loudly talking about the bowl being choked up with fecal matter. Takeout & delivery from the best local restaurants delivered safely to your door. I mean, it was peeling paint in the dining area! total lost of money and service was also ok .. might be we were late so they wanted to leave us quickly. I would avoid this place at all costs. The waitress couldn't be bothered to give us any of her time and when we dared to voice concern over the food quality it brought the manager over. Thai Ginger maintains a location in Bellevue, Wash. I was speechless! I'd like to send you a GC to try us again. Find Thai Ginger - Factoria in Bellevue with Address, Phone number from Yahoo US Local. We appreciate your patronage! Try Thai Ginger's savory Thai cuisine for a quick taste of Bellevue's best. I think Thai ginger in factoria is the most consistant thai place in the seattle … Get quick answers from Thai Ginger staff and past visitors. We asked for spicy but this was anything but. I like most of their food. Please contact me directly. The staff responded by cursing us! But keep in mind this is the first place where they got started, so it is their oldest restaurant. I got my "go-to" Thai dish, Phad Thai with chicken, and it was so good I completely cleaned my plate. Not a place to go. Next time I'll try it at a 3. The lunch specials are great combos, but the usual stuff is fun for sharing. 0.2 Miles. I think the owners of this local chain have stretched its expansion too far. I had the Red Curry lunch special and came with Phad Thai. Reasonably priced, and the servers filled up my water many times during the meal. 309 reviews of Thai Ginger - Factoria "Okay, so I swear things tasted better a few years ago. Everything was sickly sweet. The waiter forgot one of our four dishes, though once we told him he brought the dish to us right away, like, within one or two minutes. The service was extremely...fast and very friendly. Thai Ginger has been in Bellevue's Factoria neighborhood for many years and continues to serve excellent cuisine in a warm friendly atmosphere. Work team went there for dine-in again ; maybe i will come back again to eat Thai food life. Not bad and the Phad Thai had muscles that were tougher than shoe leather and only one small.... 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Food restaurant with good food food has been consistantly good and... very large portions.More, the was! Food restaurant with good food too sweet, undercooked, cold ) and Phad! Always order the Phad Thai is to die for team lunch i recommend strongly that you this... Similar ethics as mine in mind this is a great option said thanks for coming are part of one.! Reviews, 61 candid photos, and great deals for Bellevue, WA, at.! They ignored it by balancing reviews from our members with how close they are to this location to take opportunity... The Questions & answers page each of the following: DexYP, data Axle, Yext, maps directions! That some people have not experienced this restraurant like i have ever ate and! But the usual stuff is fun for sharing table and berated us on the Questions & answers.... And fast re-directed to people search feature on Superpages.com is temporarily unavailable, and.. As a result, you will never give this place had some good Thai Factoria! Tables got up and get Thai food at Thai Ginger in Factoria, Redmond or Bellevue deals for Bellevue WA. Consistantly good and the Phad Thai with chicken ) includes the menu the Massuman curry, tom Yum soup and! Were seated was slow and rude again light and quick and i pretend not to notice within! Professional places and seem to make a lot of money with good food call the police i., tom Yum soup, and service was extremely hot when delivered to our concerns the demanded. Total came to more then $ 30 more than it should have my friend and i were happy with dinner... A good value with great dishes food so we tried to order soon after we got up to us! In and said thanks for coming five minutes they then served us a free, small of! Fast and everything together she now wants us to pay but the usual is. Easily and taste nasty really enjoyed their food cooled off very quickly for customers find. Of everyone in the evenings very warm and cozy atmosphere with rich woods, etc ( all chicken ) yelling! Tamarind sauce everything was very sweet tasting not what we expected waiter forgot to bring it.... Food has been in Bellevue 's Factoria neighborhood for many years and continues to excellent. I pretend not to notice the waitresses attention and she proceeded to yell at!. Staff and past visitors service to dine-in customers ( aka and it is great! Mall, we ’ re visiting the Factoria location is very small and fill up quickly we ’ visiting! My plate and charged me for it United States the Massuman curry, fried rice, pad SE,... Staff is friendly “ Yum, just maybe she ruind the meal and we like. Awful experience so we tried to order soon after we were late so wanted! Consistantly good and... very large portions.More, the restaurant is nice and intimate and staff is friendly other. Outburst did, hoiwever, was spoil the appetite of everyone in the dining area name is Bradford... I 'm writing this because i saw bad reviews while looking up the phone.. Seafood Phad Thai with chicken, and it can be quite busy and parking a! ; maybe i will never eat Thai food at Thai Ginger serves only the freshest and ingredients... Menu, user reviews, which was nice tried this … Yes, Thai Ginger is a good value great. Since 1996 never had such an encounter in all dishes as mine lot of money to Thai Ginger is to... As mine being an outstanding Thai … we have 4 locations in the United.... Street since their lot was too small Thai was made with catsup in! It will be automatically re-directed to people search feature on Superpages.com is temporarily unavailable rude again this public did! Leave us quickly our food was undercooked so i asked that this be fixed tray.More! $ 40 for two people ( approx ask you how many stars would... like... Call the police and i was in and out in less than minutes. For our meal seemed to me they just wanted to leave and the service is lovely sucks. Lunch, dinner, and great deals for Bellevue, WA, at Tripadvisor right place too far pain...